
Setting up Alipay (支付宝, Zhīfùbǎo) before traveling to China can make everyday payments much easier. But what happens when you’ve followed the instructions, uploaded your passport—and Alipay still can’t verify your identity? Worse, what should you do when repeated verification attempts result in restrictions being placed on your account? A Western traveler preparing for China encountered exactly this problem. After uploading their passport twice without success, they wanted to know what to...


